THREE-STRIKE RULE
If service is required to your specific unit and evidence of the unit failure is proven as equipment abuse relating back, but not limited to the information detailed below, your account will be flagged, a letter will be sent to you and Service Call Details recorded as a – Strike One (1). Upon a second service call and the cause is again deemed abuse of the equipment, it will be again flagged on the account, a letter will be sent to you and Service Call Details will be recorded as a - Strike Two (2.) If a 3rd service call is required and again failure is proven to be attributed to abuse to the pumping equipment, a letter will be sent to you and you will be responsible for all labor cost and associated equipment expenses required to get the unit fully operational to our standards – Strike Three (3). Additional service calls, above and beyond a recorded 3rd Strike, that are deemed and proven abuse of the equipment will continue to remain the responsibility of the homeowner.
SERVICE FEES WILL APPLY:
· $75.00 Service Call fee – 1st offense after final warning letter
· $100.00 Service Call Fee – 2nd subsequent offense
· Parts associated with repair
· Fine to be determined by the Roamingwood Management & Board of directors for further offenses.
· Cost of the EcoTran pump replacement if damage is caused from homeowner negligence or abuse.
Rules & Regulations Regarding Outdoor Grinder Pump System
D10. Sanitary Sewage, discharged into the Sewer System, shall not contain any industrial waste, chemicals, pharmaceuticals or other matters
a) Having a temperature higher than 150° F;
b) Having a grease content of fat, oil or grease of more than 100 parts per million by weight;
c) Containing any gasoline, benzene, naphtha, fuel oil, or other inflammable or explosive liquids, solids, or gases;
d) Containing any ground or unground garbage; (garbage disposal)
e) Containing any ashes, cinders, sand, mud, straw, shavings, metal, glass, rags, feathers, tar, plastics, wood, manure, or any solids, abrasives, or viscous substance capable of causing obstruction or other interference with the Sewer System or the sewage treatment plant into which the sewage is discharged:
f) Having a “pH”, as determined by Roamingwood, lower than 6.0 or higher than 9.0 or having any other corrosive property capable of causing damage or hazard to Structure or equipment in the Sewer System or structures, equipment, bacterial action, or personnel of the sewage treatment plant into which the sewage is discharged:
g) Containing a toxic or poisonous substance in sufficient quantity to injure or interfere with any sewage treatment process, to constitute a hazard to humans or animals, or to create any hazard in the receiving water or sludge of the sewage treatment plant into which the sewage is discharged. Toxic wastes containing cyanide or copper, chromium, nickel, zinc, or other metallic ions:
h) Containing total solids of such character and quantity that unusual attention or expense is required to handle such materials at the sewage treatment plant.
i) Containing noxious, malodorous gas or substance capable of creating a public nuisance.
Where wastes are of such character as to violate any of the preceding regulations, the wastes must be pre-treated to such a degree that they will comply with the preceding regulations prior to discharge into the Sewer System. Violations of requirement “b)” will result in fines of one thousand dollars ($1,000.00) per occurrence. Violations of all other requirements may result in a fine not less than ten thousand dollars ($10,000.00) or the cost of repairing or restoring the Sewer System, whichever is greater.
Roamingwood shall have the right to assess these fines and/or to direct any Member to cease the discharge into the Sewer System of any waste not complying with these Rules and Regulations.
WHAT NOT TO FLUSH
NOTE: While there are many products labeled as “flushable” available today, they are typically not compatible with a pumped sewage system and should not be flushed.
· Diapers (Baby or Adult)
· Facial Tissue, Cotton Swabs & Cosmetic Puffs
· Baby Wipes, Disinfecting Wipes, Moist Wipes
· Toilet Bowl Scrub Pads & Disposable Mop Pads
· Napkins & Paper Towels (Paper or Cloth) Dental Floss
· Egg Shells, Nut Shells & Coffee Grounds
· Aquarium Gravel
· Cat Litter
· Fats, Oils, & Greases
· Food Items Containing Seeds & Peelings
· Hair (Human or Pet)
· Sanitary Napkins, Tampons, Condoms
· Cigarette Butts
· Vitamins, Medicines & Pharmaceuticals
· Wash Cloths, Towels & Rags (No Cloth Items)
· Clothing
· Sheet Plastic & Plastic Items of any Kind
· Paint Thinner, Gasoline or any other Petroleum/Flammable Product
In addition, you must NEVER introduce into any sewer:
· Explosives
· Flammable Material
· Lubricating Oil and/or Grease
· Strong Chemicals
· Gasoline
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