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Drought Watch Remains for 36 Counties, DEP Asks for Continued Voluntary Water Conservation

 2022 09 Drought

"The Pennsylvania Department of Environmental Protection (DEP) announced today after a meeting of the Commonwealth Drought Task Force that, despite recent rainfall, 36 counties remain on drought watch, with continued voluntary water conservation requested."

Click here for more details.

New Phone System Features

RS&W has implemented new features to our telephone system to quickly direct our customers to the right department.

Dial (570) 698-6162...

Operator: You’ve reached the offices of Roamingwood Sewer and Water Association.

Please listen carefully to the following menu...

  • If this is a Water or Service Emergency, Press 1
  • If you are a customer and you would like to speak to someone concerning a General Business or Billing issue, Press 2
  • If you are a vendor and would like to speak to someone in Accounts Payable, press 3
  • If you know your party's extension, Press 9
Roamingwood Sewer & Water Association
agent of; South Wayne County Water & Sewer Authority

RS&W’s office is located within The Hideout Community, about 0.7 miles up from the Main Entrance, right by the flagpole where Lakeview Drive splits into Lakeview Drive West and Lakeview Drive East.

The Hideout Main Entrance is on Lakeview Drive, off PA Route 590, about 3.2 miles east of Route 191/196 in Hamlin. Visitors need to stop in and register at the Welcome Center before entering The Hideout.

The RS&W Office’s Latitude/Longitude is: 41.421280, -75.347700.

Report Water/Sewer Emergencies in The Hideout

Report Water/Sewer Emergencies in The Hideout - RS&W’s staff is on-call 7 days per week; 24 hours per day.

If you have a water or sewer emergency, call (570) 698-6162, press option #1, to leave your name, lot number, and phone number where you can be reached and your call will be returned promptly.

For all emergency, service, and billing matters, please call our office phone.

Our email address is for general inquiries and should not be used for any matters requiring a prompt response.

All non-emergency service calls require 24 hour notice to schedule an appointment during regular working hours.

Scheduled Appointments:

• Cannot be made via email: A phone call to the office between 8:30AM–4:30PM Monday–Friday must be made.
• Messages left after hours will not be considered 24 hr notice: they will not be scheduled for the following day.
No Show for a scheduled appointment: if sufficient prior notice is not given, a missed appointment will be charged to your account.
• A WAIVER of responsibility MUST be filled out and signed for a Water Off with no one present at the house.
• NO Services will be restored to a dwelling without a homeowner or approved representative present at the appointment.