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Contact Us

Viewing PDF Files

Many of the documents on this website are provided in the Adobe PDF format. If you are unable to view PDF files, you can go to the link below to obtain the Adobe Reader application. Be sure to select the appropriate version for your computer, and you can uncheck any "Free Toolbar" boxes since the toolbars are not needed to view PDF files.

To save to your computer, right-click the file and save it to a known location. 

  1. Right-click on the link to the file you want to download
  2. Choose “Save/Download Target As …”
  3. Choose where you want to save the file on your hard drive
  4. Click ‘Save’
Open Panel

New Phone System Features

RS&W has implemented new features to our telephone system to quickly direct our customers to the right department.

Dial (570) 698-6162...

Operator: You’ve reached the offices of Roamingwood Sewer and Water Association.

Please listen carefully to the following menu...

  • If this is a Water or Service Emergency, Press 1
  • If you would like to speak to someone concerning a General Business or Billing issue, Press 3
  • If you know your party's extension, Press 4

Report Water/Sewer Emergencies in The Hideout

Report Water/Sewer Emergencies in The Hideout - RS&W’s staff is on-call 7 days per week; 24 hours per day.

If you have a water or sewer emergency, call (570) 698-6162, press option #1, to leave your name, lot number, and phone number where you can be reached and your call will be returned promptly.

For all emergency, service, and billing matters, please call our office phone.

Our email address is for general inquiries and should not be used for any matters requiring a prompt response.

All non-emergency service calls require 24 hour notice to schedule an appointment during regular working hours.

Scheduled Appointments:

• Cannot be made via email: A phone call to the office between 8:30AM–4:30PM Monday–Friday must be made.
• Messages left after hours will not be considered 24 hr notice: they will not be scheduled for the following day.
No Show for a scheduled appointment: if sufficient prior notice is not given, a missed appointment will be charged to your account.
• A WAIVER of responsibility MUST be filled out and signed for a Water Off with no one present at the house.
• NO Services will be restored to a dwelling without a homeowner or approved representative present at the appointment.